Frequently Asked Questions

How Long Does It Take Our Products To Ship?

Our products are made exclusively in the United States, so we can offer quicker shipping than most other seat cover companies. Most orders will ship within 5 days, However, if products are in high demand it can take up to 2-3 weeks before the product is received.

Do You Leave Access To Child Seat Latches For Rear Seats?

Yes. Child seat latches are mandated by law in newer vehicles, and every cover we make has access to those latches to ensure that a child car seat can be safely and securely fastened in the rear seat.

Are Armrests, Headrests, And Map Pockets Included With VERTEX Seat Covers?

YES! Unlike other companies, we cover everything. Center consoles in 40-20-40 AND 50-50 seat configurations are covered. Map pockets are added to ALL front seat covers - even if the OEM's don't include them. Headrests, Armrests, and any other upholstery on your seat will be covered and included in our price.

Do I Need To Remove My Seats To Install My Seat Covers?

We design our seat covers to work without removing any seats. Front seats should never need to be removed. Rear seats may on very rare occurrences. You may find it easier to install by removing a few bolts, but usually is not required to put the covers on.

Can I Install Seat Covers Over Seats With Side Impact Airbags?

Yes. We use a different type of thread on seams where airbags come out to provide less resistance should it need to deploy.

What is your policy on returns and exchanges?

See our return policy here...

How accurate are the colors on the website for your products?

We do our best to ensure an accurate color representation on our website. Due to dye-lot changes and different monitor settings the fabric may not match 100%, but shouldn't be too far off. If this is a concern you can call us for a free fabric sample.

What is the best fabric for pets?

We recommend our 1000D Canvas Cordura fabric for anything that needs abrasion resistance.

Do I need tools to install these covers?

Some vehicles may need tools, such as a simple socket set or screwdriver. We pride ourselves in having a great finished look, which sometimes requires the removal or loosening of certain bolts or screws.

Will my seat heaters still work after I install VERTEX seat covers?

Yes! We do use premium materials to make our seat covers which means they are thick and do have a foam backing adding even more volume. However, your seat heaters will still function properly. It may take a bit longer for them to heat-up, but they will heat both your seat and your seat covers like normal.

 

If there are any other questions or concerns, please reach out to us via email or phone and we will try our best to answer any questions you may have.